PRIVACY POLICY
Welcome to Lomassita! Protecting your privacy and maintaining transparency is central to our values. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with Google Merchant Center policies and SEO best practices. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information
We collect personal details you provide to us directly, including:
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely via third-party payment providers)
b. Automatically Collected Information
When you visit our website, we may collect data automatically, such as:
- IP address
- Device type and browser information
- Pages viewed and time spent on our site
- Referring URLs and source information
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, improve user experience, and analyze website traffic. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
- Fulfill and manage your orders
- Provide updates regarding your orders
- Offer customer service and respond to inquiries
- Improve our website, products, and services
- Send promotional offers, subject to your consent
- Prevent fraud and enhance security
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with trusted partners and service providers for the following purposes:
- Order Fulfillment: Collaborating with shipping carriers and payment processors to deliver your order.
- Legal Compliance: Sharing information when required by law or to protect our rights and interests.
- Business Transfers: Transferring information as part of business mergers or acquisitions.
4. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access to the personal data we collect
- Request corrections for inaccuracies
- Request data deletion, subject to legal obligations
- Opt-out of marketing communications
- Restrict or object to data processing in specific situations
To exercise your rights, please contact us at [Insert Contact Email].
5. Data Retention
We retain your personal information for as long as necessary to fulfill our business purposes, comply with legal requirements, resolve disputes, and enforce agreements.
6. Security Measures
We employ robust security protocols to protect your data against unauthorized access, alteration, or disclosure. While we take all reasonable measures, no system is entirely secure.
7. Third-Party Links
Our website may include links to third-party sites. Lomassita is not responsible for the content or privacy practices of these external websites. We encourage you to review their policies before providing any personal data.
8. Children’s Privacy
Lomassita’s services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, it will be promptly deleted.
9. Updates to This Policy
We may update this Privacy Policy periodically to align with changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date. Continued use of our website indicates acceptance of the updated policy.
10. Contact Us
For any questions or concerns about this Privacy Policy or your personal data, please contact us at:
US Warehouse: 71 Morris Ln, Huntsville, TX 77320
VN Office: 24 Alley 139, Khương Thượng Ward, Đống Đa District, Hanoi, Vietnam.
Email: [email protected]
Thank you for choosing Lomassita. Your trust and satisfaction are our priorities.